Privacy Policy
1. Information We Collect
We collect information necessary to operate this website and provide our services. This includes:
- Your Roblox username and user ID (when applicable)
- IP addresses and server logs for security and performance
- Browser type and version
- Pages visited and time spent on the site
- Device type and operating system
- Messages you send through our contact form
2. How We Use Your Information
We use collected information to:
- Provide and improve the site and games
- Respond to support requests and inquiries
- Prevent fraud, abuse, and security issues
- Comply with legal obligations
- Understand usage patterns to optimize performance
- Enforce these Terms and our community guidelines
3. CloudFlare
Our website is served through CloudFlare, a content delivery network and security provider. CloudFlare may collect and process certain information about your use of the site, including your IP address, browser information, and activity logs. CloudFlare uses this data for security, performance optimization, and analytics. For information about CloudFlare's data practices, see their Privacy Policy at https://www.cloudflare.com/privacy/.
4. Data Retention
We retain server logs and access data for up to 90 days for security and performance monitoring purposes. Contact form submissions are retained for as long as necessary to respond to your inquiry and maintain records, typically 1-2 years. You may request deletion of your contact form data by contacting us at [email protected].
5. We Do Not Sell Your Data
Vertex Studios does not sell, trade, or rent your personal information to third parties. We do not share personal information with external parties except as required by law or to prevent illegal activity.
6. Third-Party Services
Our site may contain links to third-party websites. We are not responsible for the privacy practices of these sites. Please review their privacy policies before providing personal information.
7. Children's Privacy
Vertex Studios games and websites are not intended for children under 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will delete it promptly.
8. Security
We implement industry-standard security measures to protect your information from unauthorized access, alteration, and disclosure. However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security.
9. Your Rights
Depending on your location, you may have rights regarding your personal data, including the right to access, correct, or request deletion of your information. To exercise these rights, contact us at [email protected] with "Privacy Request" in the subject line.
10. California Privacy Rights (CCPA)
If you are a California resident, you have specific rights under the California Consumer Privacy Act. You have the right to know what personal information is collected, used, and shared. You also have the right to delete personal information and opt-out of the sale of personal information. Contact us at [email protected] to exercise these rights.
11. European Privacy Rights (GDPR)
If you are located in the European Union, you have rights under the General Data Protection Regulation, including the right to access, rectify, erase, restrict processing, data portability, and object to processing. For GDPR requests, contact us at [email protected].
12. Changes to This Policy
We may update this Privacy Policy at any time. We will notify you of significant changes by updating the date at the top of this page and posting the new policy on our site.
13. Contact
If you have questions about this Privacy Policy or our privacy practices, please contact us at [email protected] or [email protected].